Question 1

How do the boxes work?

Accepted Answer

Choose a 4-pack ($18), 6-pack ($27), or baker's dozen of 13 ($55), then fill it with any mix of our twelve flavors. Single cookies are also available for $5.

Question 2

When do orders ship?

Accepted Answer

Cookies are baked to order and ship nationwide every Monday, so your box arrives as fresh as possible.

Question 3

How fresh are the cookies when they arrive?

Accepted Answer

Every cookie is baked fresh in small batches right before it ships. We recommend enjoying them within a few days of arrival, or freezing them to enjoy later.

Question 4

What ingredients do you use?

Accepted Answer

Premium ingredients throughout, with recipes crafted for the perfect balance of soft centers and crisp edges. Some flavors contain nuts, dairy, eggs, wheat, and soy.

Question 5

Do you take custom orders?

Accepted Answer

Yes — send us a message through the contact page with your event or gifting details and we'll help you put something together.

Question 6

Can I modify or cancel an order?

Accepted Answer

Because everything is baked to order, reach out as soon as possible and we'll do our best to accommodate changes before baking begins.

Question 7

How should I store or reheat my cookies?

Accepted Answer

For the best texture, enjoy your cookies within 3–4 days of arrival at room temperature. You can also freeze them for up to 3 months — just thaw at room temperature or warm in a 350°F oven for 3–5 minutes.

Question 8

Do your cookies contain allergens?

Accepted Answer

All cookies are baked in a home kitchen and may contain or come into contact with wheat, dairy, eggs, soy, tree nuts, peanuts, and other common allergens. If you have a severe allergy, please reach out before ordering.

Question 9

Can I send a box as a gift?

Accepted Answer

Absolutely — a box of Reese Bake Co cookies makes a beautiful gift. At checkout, enter the recipient's shipping address and add a gift note if you'd like. We ship nationwide every Monday.

Question 10

What if my order is delayed or damaged?

Accepted Answer

We bake and pack every order with care, but if something arrives late or in less-than-perfect condition, contact us right away and we'll make it right.

Question 11

Do you offer local pickup?

Accepted Answer

Local pickup may be available depending on the week and location. Please reach out via our contact page and we'll let you know if we can arrange it.

Frequently Asked